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My Cisco Entitlements Webinar


Cisco Software Documents   /.  Get Smart with Cisco Smart Accounts/Smart Licensing and My Cisco Entitlements

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Take care of your Smart Account assets with My Cisco Entitlements, a secure one-stop platform where you can gain insights into your business, manage all your Cisco IT assets and entitlements, and minimize risk.

New to My Cisco Entitlements? My Cisco Entitlements webinars show you how to gain a clear view of your Cisco products and services, along with activation and utilization metrics. You will see how to view your hardware, software, subscriptions and services as well as manage user roles and access.

Register here for My Cisco Entitlements Overview and Features training. (Should any of the links not open directly, please copy the link location and paste it in your browser.)


Thursday, April 22, 2021 8:00 am PT Register here! 

Past session recording

Thursday, March 11,2021: Recording

Thursday, February 18, 2021: Recording

Thursday, January 21, 2021: Recording

December 9, 2020: Recording

October 28, 2020: Recording

September 23, 2020: APJC Recording | EMEAR & Americas Recording

August 26, 2020: APJC Recording | EMEAR & Americas Recording

July 29, 2020: APJC Recording | EMEAR Recording | Americas Recording | Slides

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Available Training and Learning Resources

Visit the Resources section on the MCE webpage for introductory and how-to videos, onboarding steps, and a user guide.Training resources are also available in MCE using the'Get Help' roll-over. 

There are aids on the Software on Demand training page for more advanced Smart Account Admin topics (just be sure to scroll down once you land on the page.) 

High-Level Information

    • Getting Started with MCE – pdf
    • MCE for Partners Meeting-in-a-Box – pdf
    • At-a-Glance pdf
    • Step-by-Step User Guide –  pptx
    • How-To and Learning Videos - site
    • My Cisco Entitlements FAQ - pdf

Commonly Searched

  • MCE on, including Sign Me Up link - site
  • MCE Roadmap (check Resources section) – site
  • MCE At-a-Glance  pdf 
  • MCE for Partners – pdf
  • MCE for Customers – pdf

Orders (eDelivery) Learning

  • Overview of eDelivery Moving to MCE Orders - video
  • Order Software Upgrades – video
  • Orders (eDelivery) in MCE User Guide - pdf
  • Orders (eDelivery) in MCE FAQs - pdf

MCE Training Videos - Connecting the Dots Learning Series

Overview to MCE – video

Edit Virtual Account (VA) Assignment – video

Search, Filter, Export, Edit, Export – video

Navigate MCE – video

Order Software Upgrades – video

Assign Assets to a Virtual Account – video

Open a Support Case in MCE – video

MCE Overviews - Translated PDFs 










Mandarin Japanese Korean

MCE FAQ- Translated PDFs 

Chinese (PRC) Taiwanese Japanese Korean



If you have support questions about My Cisco Entitlement, Smart Accounts, or Software Licensing, open a case via Support Case Manager (SCM). To learn more on how to open a case in SCM, click here.

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