Cisco Software Documents /. Get Smart with Cisco Smart Accounts/Smart Licensing and My Cisco Entitlements
Take care of your Smart Account assets with My Cisco Entitlements, a secure one-stop platform where you can gain insights into your business, manage all your Cisco IT assets and entitlements, and minimize risk.
New to My Cisco Entitlements? My Cisco Entitlements webinars show you how to gain a clear view of your Cisco products and services, along with activation and utilization metrics. You will see how to view your hardware, software, subscriptions and services as well as manage user roles and access.
Register here for My Cisco Entitlements Overview and Features training. (Should any of the links not open directly, please copy the link location and paste it in your browser.)
| Date and Time | Registration Link |
| More sessions coming soon |
Past session recordings
| Tuesday, July 12, 2022 | Recording | PW: 2Mv96THJ |
| Tuesday, June 14, 2022 | Recording | PW: VbpuMWn4 |
| Tuesday, December 14, 2021 | Recording | PW: Rpdcpp6T |
| Tuesday, November 16, 2021 | Recording | PW: YjuWMCi3 |
| Wednesday, October 13, 2021 | Recording | PW: mUxHQeF2 |
Available Training and Learning Resources
Visit the Resources section on the Cisco.com MCE webpage for introductory and how-to videos, onboarding steps, and a user guide. Training resources are also available in MCE using the 'Get Help' roll-over.
There are aids on the Software on Demand training page for more advanced Smart Account Admin topics (just be sure to scroll down once you land on the page.)
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High-Level Information |
Commonly Searched |
Orders (eDelivery) Learning
- Overview of eDelivery Moving to MCE Orders - video
- Order Software Upgrades – video
- Orders (eDelivery) in MCE User Guide - pdf
- Orders (eDelivery) in MCE FAQs - pdf
MCE Training Videos - Connecting the Dots Learning Series
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Overview to MCE – video |
Edit Virtual Account (VA) Assignment – video |
Search, Filter, Export, Edit, Export – video |
Navigate MCE – video |
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Order Software Upgrades – video |
Assign Assets to a Virtual Account – video |
Open a Support Case in MCE – video |
MCE Overviews - Translated PDFs
MCE FAQ- Translated PDFs
| Chinese (PRC) | Taiwanese | Japanese | Korean |
Support
If you have support questions about My Cisco Entitlement, Smart Accounts, or Software Licensing, open a case via Support Case Manager (SCM). To learn more on how to open a case in SCM, click here.
