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Hi,In SIP Phone InterOp test plan there are tests for TLS/SRTP.I enabled TLS on my phone but there is no response from BroadworksIs TLS supported in Broadworks? What port to be used for TLS?
Hi,In Cisco website I can only find interop test plan for Sip Access Device. This Sip Access Device test plan does not have Advance Phone feature such as: BLF, Share Call, Feature Sync, Call Center, Call Recording.Is SIP Phone InterOp test plan avai...
Hi skumar1,I know it sounds very strange but today I cannot login to Broadworks web portal Grp2 again.After you reset this account last week, I changed the password and made changes to some user configurations. In last couple days I was only login t...
Hi Support team,I am testing on Broadworks server with DevNet Sandbox.Procedure:- incoming Invite to DUT- DUT answers the call- DUT ends callProblem:- DUT sends Bye to internal ip 10.10.20.137 instead of outbound proxy ip 64.103.37.43Analysis:- I bel...
Hi,I am doing "Meet-me Conference -- Opus" test but Broadworks replies 480 Temporarily Unavailable. Please help to enable opus codec on Broadworks server. Thanks
Hi,I have 2 requests with my Sandbox1. Somehow I cannot login Grp2 anymore. I was able to create users on Grp2 couple days ago but now I am not able to login. Can you help to reset/re-enable it?2. I need users for our sw developers and DA interop t...
Hi,Please see attached 2 pictures.When I create Meetme Conference Bridge an error occurs "Failed to add: [Error 8700] Number of ports must be 0 or less"Then I check the allocated number of Port is 0 and it is not configurable
Hi,I have enabled Line ID Blocking on a Grp2 user. When this Grp2 user call Grp1 user, Broadworks server does not block the userID.Also a Grp2 user can dial the four-digit extension, instead of 10 digits phone number, to reach Grp1 user
Hi,I am testing "Connected Line Presentation with Unicode characters". When I change the First/Last name to unicode characters "François" in User Profile page, I get this error"Failed to modify: [Error 4903] Invalid calling line ID last name. The ca...
Hi,I cannot find Call Park and Call Pickup services in my Sandbox so I cannot assign these features to userPlease make them available Also somehow I cannot login GuyPothibo-Grp2 of my Sandbox. Please help?
Hello, this is a request to Support Team. We would like to test an easy scenario connecting our ACD application to Broadworks Sandbox instance through SIP Trunk but it would seem the Broadworks environment has restrictions over the SIP Trunk programm...
Hi,I login my Sandbox Grp1 trying to enable voicemail feature, however1. I found there is no Voice Management setup under Group, also2. there is no Voice Management option to be enabled for individual user
Hi,I am doing InterOp testcase 25 181 Call Being Forward. I have followed the test plan to setup UserA account Call Policies and CFA to UserB.DUT calls UserA and UserB rings, however there is no "181 Call Being Forward" from serverIs this feature en...
HI Support team,I am following "SIPAccessDevice-InteropTestPlan-R22.0_0" to run the tests and have issue with Session AuditAccording to test #7 Broadworks should send Session Audit in 60 sec but there is no Session Audit at all. Please see attached ...
