Cloud Calling

Hi,I have 2 requests with my Sandbox1. Somehow I cannot login Grp2 anymore.  I was able to create users on Grp2 couple days ago but now I am not able to login.  Can you help to reset/re-enable it?2. I need users for our sw developers and DA interop t...

Hi,Please see attached 2 pictures.When I create Meetme Conference Bridge an error occurs "Failed to add: [Error 8700] Number of ports must be 0 or less"Then I check the allocated number of Port is 0 and it is not configurable

Hi,I have enabled Line ID Blocking on a Grp2 user. When this Grp2 user call Grp1 user, Broadworks server does not block the userID.Also a Grp2 user can dial the four-digit extension, instead of 10 digits phone number, to reach Grp1 user 

Hi,I am testing "Connected Line Presentation with Unicode characters".  When I change the First/Last name to unicode characters "François" in User Profile page, I get this error"Failed to modify: [Error 4903] Invalid calling line ID last name. The ca...

Hi,I cannot find Call Park and Call Pickup services in my Sandbox so I cannot assign these features to userPlease make them available Also somehow I cannot login GuyPothibo-Grp2 of my Sandbox.  Please help?

Hi,Please see attached capture DTMF Relay (SIP INFO) is not support by the serverPlease enable it on the server side

Hi,I am doing InterOp testcase 25 181 Call Being Forward.  I have followed the test plan to setup UserA account Call Policies and CFA to UserB.DUT calls UserA and UserB rings, however there is no "181 Call Being Forward" from serverIs this feature en...

HI Support team,I am following "SIPAccessDevice-InteropTestPlan-R22.0_0" to run the tests and have issue with Session AuditAccording to test #7 Broadworks should send Session Audit in 60 sec but there is no Session Audit at all.  Please see attached ...

Hi,I found the Broadworks server does not support Session TimerAs shown in attached capture, when Broadworks calls DUT, the INVITE is missing "timer" under Support headerPlease help to enable it.

Hi Support Team, Is there a way to extend the sandbox so it does not expire.  When I reserve a new sandbox, new accounts and new password are created so I have to do the same changes to all my phonesAlso I assume any changes I made on previous sandbo...