Hello, this is a request to Support Team. We would like to test an easy scenario connecting our ACD application to Broadworks Sandbox instance through SIP Trunk but it would seem the Broadworks environment has restrictions over the SIP Trunk programm...
Hi,I login my Sandbox Grp1 trying to enable voicemail feature, however1. I found there is no Voice Management setup under Group, also2. there is no Voice Management option to be enabled for individual user
Hi,I am doing InterOp testcase 25 181 Call Being Forward. I have followed the test plan to setup UserA account Call Policies and CFA to UserB.DUT calls UserA and UserB rings, however there is no "181 Call Being Forward" from serverIs this feature en...
HI Support team,I am following "SIPAccessDevice-InteropTestPlan-R22.0_0" to run the tests and have issue with Session AuditAccording to test #7 Broadworks should send Session Audit in 60 sec but there is no Session Audit at all. Please see attached ...
Hi,I found the Broadworks server does not support Session TimerAs shown in attached capture, when Broadworks calls DUT, the INVITE is missing "timer" under Support headerPlease help to enable it.
Hi Support Team, Is there a way to extend the sandbox so it does not expire. When I reserve a new sandbox, new accounts and new password are created so I have to do the same changes to all my phonesAlso I assume any changes I made on previous sandbo...
Hi,I'm trying to get a file from broadworks (http://ews1.iop1.broadworks.net) using the HTTP range header (Range: bytes=0-1499) but the server replies with the entire file. Is there an option to enable range request functionality?Thanks
Hello, Across various broadworks vendors I partner with which are on R21 or older I can use the HTTP Contact method to query for existing subscriptions using the com.broadsoft.xsi-events/v2.0/subscriptions endpoint. Typically this looks something lik...
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