10-06-2016 07:20 AM
I am getting the following error when trying to reach the sandbox (both a permanent shared sandbox and the shared reserved sandbox):
<?xml version="1.0" encoding="UTF-8" ?>
<serv:message
xmlns:serv="http://www.webex.com/schemas/2002/06/service"
xmlns:com="http://www.webex.com/schemas/2002/06/common">
<serv:header>
<serv:response>
<serv:result>FAILURE</serv:result>
<serv:reason>Fail to forward request:null</serv:reason>
<serv:gsbStatus>PRIMARY</serv:gsbStatus>
<serv:exceptionID>000000</serv:exceptionID>
</serv:response>
</serv:header>
<serv:body></serv:body>
</serv:message>
I am have tried using 2 different sets of credentials and at least one set works from a different machine.
My request body is:
<serv:message xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:serv="http://www.webex.com/schemas/2002/06/service">
<header>
<securityContext>
<email>[test email goes here]</email>
<partnerID>g0webx!</partnerID>
<password>[test account password here]</password>
<siteID>690319
</siteID>
<webExID>[test webex id here]
</webExID>
</securityContext>
</header>
<body>
<bodyContent xsi:type="java:com.webex.service.binding.meeting.CreateMeeting">
<accessControl>
<meetingPassword>1234
</meetingPassword>
</accessControl>
<enableOptions>
<audioVideo>true
</audioVideo>
<chat>true
</chat>
<poll>true
</poll>
<attendeeList>true
</attendeeList>
</enableOptions>
<metaData>
<agenda>
<![CDATA[Meeting]]>
</agenda>
<confName>
<![CDATA[Topic]]>
</confName>
<meetingType>0
</meetingType>
</metaData>
<participants>
<attendees>
<attendee>
<person>
<email>
<![CDATA[test participant email goes here]]>
</email>
<name>
<![CDATA[John the Owner]]>
</name>
</person>
</attendee>
</attendees>
<maxUserNumber>4
</maxUserNumber>
</participants>
<schedule>
<duration>20
</duration>
<openTime>600
</openTime>
<startDate>10/06/2016 21:10:00
</startDate>
<timeZoneID>20
</timeZoneID>
</schedule>
</bodyContent>
</body>
</serv:message>
Has anyone else encountered this error? How did you resolve it? Any help is greatly appreciated.
Thank you,
Ian
Solved! Go to Solution.
10-11-2016 12:38 PM
You'll need to remove the newlines and spaces from your XML elements like I outlined above.
10-06-2016 03:26 PM
Try replacing your security context with:
<securityContext>
<webExID>[test webex id here]</webExID>
<password>[test account password here]</password>
<sitename>apidemoeu</sitename>
</securityContext>
and make sure the XML Service URL your using is:
10-07-2016 07:03 AM
Ryan,
Thank you for the suggestion.
After making the changes you suggested and confirming the URL, I still get the same error message.
Thank you,
Ian
10-11-2016 12:38 PM
You'll need to remove the newlines and spaces from your XML elements like I outlined above.
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