Possible bug in getTrainingSession response timezone handling
We noticed this issue while using WebEx XML APIs to get the training session details. It seems that the daylight saving time is not taken into account in the response which results in incorrect date if we construct the date based on the xml response. WebEx web user interface shows the correct datetime though.
Observed: On Web UI the timezone is shown GMT-06 and time is 10AM. In XML response timezone is GMT-07 and time is still 10AM
Expected: In xml response time should either be 9AM or timezone should be GMT-06
Additional notes: For the events created before March 10 (before daylight saving started) this issue is not present because GMT-07 accurately represents Denver time. But after March 10, Denver time should be represented as GMT-06
I've attached screenshots of the request and response xml after stripping some info to prevent customer's data from getting visible. If you need the exact details (xml request and response), I can provide via email.
Please let me know if something can be done to fix this issue.
Audio and Video Endpoints Knowledge Base
For one-on-one help with these products, you can open a ticket at https://developer.cisco.com/site/support/. For other products, please contact Cisco TAC at https://www.cisco.com/c/en/us/support/index.ht...
I want to find out how many agents are configured for an attribute. I have followed all the steps which are provided by the Cisco UCCE 11.6 API guide but I could not get the count. Is it possible to get a count of agents or not?
Collaboration Management Knowledge Base
For one-on-one help with these products, you can open a ticket at https://developer.cisco.com/site/support/. For other products, please contact Cisco TAC at https://www.cisco.com/c/en/us/support/index.html
Lately I have received a few requests from people asking if it was possible to Archive a Webex MessageSpace as in "download all messages".Interesting.
You can download all messages using the messages API but that leaves yo...