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WebEX API CreateUser issue

s.uchvatov
Level 1
Level 1

Hello,

I trying to create user following this doc  Cisco WebEx XML API

But I get failure response with message "Error setting up or modifying user profile" and exceptionID 030105

(CreateMeeting works well)

What I doing wrong? Please help

Request:

<?xml version="1.0" encoding="UTF-8"?> 

<serv:message xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> 

   <header> 

   <securityContext> 

   <email>sample@email</email> 

   <password>samplepassword</password> 

   <siteName>sitename</siteName> 

   </securityContext> 

   </header> 

   <body> 

   <bodyContent xsi:type="java:com.webex.service.binding.user.CreateUser"> 

   <active>ACTIVATED</active> 

   <email>host1@sitename.com</email> 

   <password>samplehostpassword</password> 

   <webExId>host1</webExId> 

   <firstName>fn</firstName> 

   <lastName>ln</lastName> 

   <privilege> 

   <host>true</host> 

   </privilege> 

   </bodyContent> 

   </body> 

</serv:message>


Response:

<?xml version="1.0" encoding="UTF-8"?> 

<serv:message xmlns:serv="http://www.webex.com/schemas/2002/06/service" 

   xmlns:com="http://www.webex.com/schemas/2002/06/common" 

   xmlns:use="http://www.webex.com/schemas/2002/06/service/user"> 

   <serv:header> 

   <serv:response> 

   <serv:result>FAILURE</serv:result> 

   <serv:reason>Error setting up or modifying user profile</serv:reason> 

   <serv:gsbStatus>PRIMARY</serv:gsbStatus> 

   <serv:exceptionID>030105</serv:exceptionID> 

   </serv:response> 

   </serv:header> 

   <serv:body> 

   <serv:bodyContent/> 

   </serv:body> 

</serv:message>

16 Replies 16

Hello, Jerry

I not solve an issue yet. I not sure, but in your case I guess you have another issue, you cannot use administrator features in trial mode.

A Trial Account where? apidemoeu.webex.com does not provide Site Admin level access so you cannot use this call.