03-07-2017 01:20 AM
"<startTimeScope>"
"<sessionStartTimeStart>" + "01/28/2017 15:42:00" + "</sessionStartTimeStart>"
"<sessionStartTimeEnd>" + "01/30/2017 15:42:00" + "</sessionStartTimeEnd>"
"</startTimeScope>"
"<endTimeScope>"
"<sessionEndTimeStart>" + "01/28/2017 15:44:00" + "</sessionEndTimeStart>"
"<sessionEndTimeEnd>" + "03/01/2017 15:45:00" + "</sessionEndTimeEnd>"
"</endTimeScope>"
I always having "<serv:reason>Sorry, no record found</serv:reason>" error message.
Solved! Go to Solution.
03-09-2017 01:54 PM
Hello shakila.fass@gmail.com
I suspect you're getting "Sorry, no record found" due to including both startTimeScope AND endTimeScope, which will return only those sessions that both started within your startTimeScope constraints AND ended within your endTimeScope constraints. I would suggest including only startTimeScope OR endTimeScope, but not both. Let me know if you are still not getting results after that.
Kasey
03-09-2017 01:54 PM
Hello shakila.fass@gmail.com
I suspect you're getting "Sorry, no record found" due to including both startTimeScope AND endTimeScope, which will return only those sessions that both started within your startTimeScope constraints AND ended within your endTimeScope constraints. I would suggest including only startTimeScope OR endTimeScope, but not both. Let me know if you are still not getting results after that.
Kasey
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide