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17764
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2
Helpful
16
Replies

Dashbaord server error

axel-ironport
Community Member

Hi @All1

is anybody else having the "server error" message today?

I can't use the dashboard since approx. 1 hour now.

Regards

Axel

1 Accepted Solution

Accepted Solutions

bmehta2
Cisco Employee
Cisco Employee

Hello everyone,
The server error message issue was reported and our internal teams were made aware of the issue. They have been working to resolve this issue.
Majority of the issues should be resolved by now. However if you are running into the same issue, I would recommend opening a case with Cisco Meraki Technical Support for more information and to track for updates.

View solution in original post

16 Replies 16

rwiesmann
Level 10
Level 10

all good here...but I am on the European DC.

BRUCE NEWTON
Level 11
Level 11

Same issue here, I’m in the Asia/Australian DC.

Give support a call if you need to do something urgent - but I’m sure they’re onto it now.

Mine just came back too

marc-laubscher
Community Member

Hi @axel-ironport

I have the same Problem since 1 hour.

Regards

Marc

LeroyLim
Community Member

Was having the "server error" message, and not able to access the dashboard as well. Access points using Layer 7 rules was having connectivity issues as well during this period. Some devices connected to an Meraki firewall was also having issues.

The dashboard just became accessible now.

NDLane
Community Member

Also experiencing this issue. Based in the UK.

NDLane
Community Member

Okay, never mind it's back up.

StefanStout
Community Member

Same here sometimes I get an error

ddemetriou
Frequent Visitor
Frequent Visitor

Error in the UK too and issues authenticating users to connect to client VPN.

Spoke to Cisco and they are aware of the issue and effecting a large number of users and priory to resolve it. The tech was didn't know and ETA for the fix.

AlexLyon
Community Member

me to...from France

DexterRoot
Visitor

Same here in Sweden. All our devices in all networks lost connectivity twice this morning and now we get the server error message.

BenjaminH

NikkiD
Community Member

Yes! We're getting:

"Server error

The server encountered an error and could not complete your request. A message has been sent to our engineering and support teams to notify us of the problem, and we will fix it as soon as possible.

The Cisco Meraki Dashboard is temporarily unavailable, but rest assured your Meraki equipment is still running and network operation has not been interrupted. Learn more about Meraki's out-of-band control."

NikkiD
Community Member

Looks to be fixed now - at least for us.