12-08-2020 12:34 AM
Hi @All1
is anybody else having the "server error" message today?
I can't use the dashboard since approx. 1 hour now.
Regards
Axel
Solved! Go to Solution.
12-08-2020 09:22 AM
Hello everyone,
The server error message issue was reported and our internal teams were made aware of the issue. They have been working to resolve this issue.
Majority of the issues should be resolved by now. However if you are running into the same issue, I would recommend opening a case with Cisco Meraki Technical Support for more information and to track for updates.
12-08-2020 12:48 AM
all good here...but I am on the European DC.
12-08-2020 12:57 AM
Same issue here, I’m in the Asia/Australian DC.
Give support a call if you need to do something urgent - but I’m sure they’re onto it now.
12-08-2020 01:07 AM
Mine just came back too
12-08-2020 12:57 AM
12-08-2020 12:59 AM
Was having the "server error" message, and not able to access the dashboard as well. Access points using Layer 7 rules was having connectivity issues as well during this period. Some devices connected to an Meraki firewall was also having issues.
The dashboard just became accessible now.
12-08-2020 01:08 AM
Also experiencing this issue. Based in the UK.
12-08-2020 01:09 AM
Okay, never mind it's back up.
12-08-2020 01:40 AM
Same here sometimes I get an error
12-08-2020 01:49 AM
Error in the UK too and issues authenticating users to connect to client VPN.
12-08-2020 02:17 AM
Spoke to Cisco and they are aware of the issue and effecting a large number of users and priory to resolve it. The tech was didn't know and ETA for the fix.
12-08-2020 02:02 AM
me to...from France
12-08-2020 02:13 AM
Same here in Sweden. All our devices in all networks lost connectivity twice this morning and now we get the server error message.
12-08-2020 02:24 AM
Yes! We're getting:
"Server error
The server encountered an error and could not complete your request. A message has been sent to our engineering and support teams to notify us of the problem, and we will fix it as soon as possible.
The Cisco Meraki Dashboard is temporarily unavailable, but rest assured your Meraki equipment is still running and network operation has not been interrupted. Learn more about Meraki's out-of-band control."
12-08-2020 03:36 AM
Looks to be fixed now - at least for us.
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