Major Outage

[Philip D'Ath]

I am seeing across many shards an outage in the dashboard functionality. We can't bring up clients or their networks or see their devices.

I have contacted support and they have confirmed there is an issue.

[Adam Hinchliff]

We are back online.

[Hez]

Yup us too.

[Philip D'Ath]

Everything looks happy to me as well now.

[Christian_Ney]

Everything up and running (again)

[MarcP829]

@meredithw @CarolineS1 Do you know something about it or can tell us who could tell us about, what the problem was?

Seemed like a bigger problem O_o Interessting

[axel-ironport]

dashboard is up and running again.

But we don't see the number of networks on the map. Usually we have there some big (mostly) green bubbles showing the number of regional networks.

This is missing, since the management services are up again.

Anybody else seeing this behaviour, too?

[MarcP829]

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@axel-ironport wrote:

dashboard is up and running again.

But we don't see the number of networks on the map. Usually we have there some big (mostly) green bubbles showing the number of regional networks.

This is missing, since the management services are up again.

Anybody else seeing this behaviour, too?

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Yes, confirmed.

[Rasmus Hoffmann Birkelund]

Same chatter on Reddit.

Users on reddit report that, it could look like Meraki outage happened at the same time as a Level3 outage. Meraki might use Level3 somewhere.

[MarcP829]

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@Rasmus Hoffmann Birkelund wrote:

Same chatter on Reddit.

Users on reddit report that, it could look like Meraki outage happened at the same time as a Level3 outage. Meraki might use Level3 somewhere.

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You mean this post, 2 Years ago? 😉

27

Posted by

u/jbl0k

2 years ago

Outage this morning?

Anyone else get notified that their AP's went down/up this morning? Ours self-reported an outage from 7:00-7:35 A.M. EDT.

[Rasmus Hoffmann Birkelund]

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@MarcP829 wrote:

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@Rasmus Hoffmann Birkelund wrote:

Same chatter on Reddit.

Users on reddit report that, it could look like Meraki outage happened at the same time as a Level3 outage. Meraki might use Level3 somewhere.

---

You mean this post, 2 Years ago? 😉

27

Posted by

u/jbl0k

2 years ago

Outage this morning?

Anyone else get notified that their AP's went down/up this morning? Ours self-reported an outage from 7:00-7:35 A.M. EDT.

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Meh...
*mumbles something about more coffee...*

[Yaj]

Can anyone confirm that the Threat Protection in Security & SD WAN is not working? The page is just loading.

[axel-ironport]

confirmed from Germany.

[nealgs1]

confirmed in UK - just posted another thread about this problem.

Also, the Site/Network location markers are missing from the Overview map too 😞

[axel-ironport]

and our map is zooming always to Africa. Though, we have no networks there...
Case is open with Meraki

[MarcP829]

As all seems to be fine again, does anyone know what caused the problems?