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2019
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0
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Cloud Email and Web Manager M100V

EvangelosG
Level 1
Level 1

Dear all, 

In our organization, we have a M100V.

If a message is quarantined due to a policy we have created, is it possible M100V to send email to the recipient to inform him about quarantine?

Something like:

"Dear user, you have received an email from the sender "xxx@xxxx" with the subject "xxxx"" and it was quarantined due to: "xxxxxxx"

Thank you

1 Reply 1

WHindriks
Level 1
Level 1

Notifying End Users About Quarantined Messages

You can configure the system to send a notification email to some or all users when they have spam and suspected spam messages in the spam quarantine.

By default, spam notifications list the user’s quarantined messages. Notifications can also include a link that users can click in order to view their quarantined messages in the spam quarantine. These links do not expire. The user can view the quarantined messages and decide whether to have them delivered to their inbox or delete them.

WHindriks_0-1630656699117.gif

 

Note

In cluster configurations, you can choose which users receive notifications only at the machine level.


Before you begin

Procedure


Step 1

[New Web Interface Only] On the Cloud Email Security Management Console, click on the gear

 

icon to load the legacy web interface.

Step 2

Select Management Appliance > Centralized Services > Spam Quarantine.

Step 3

Click Edit Settings .

Step 4

Scroll down to the Spam Notifications section.

Step 5

Select Enable Spam Notification.

Step 6

Specify options.


Via:
https://www.cisco.com/c/en/us/td/docs/security/ces/user_guide/sma_user_guide_12-0/b_SMA_Admin_Guide_ces_12_0/b_NGSMA_Admin_Guide_chapter_0101.html#task_1483408