Support Virtual WSA

[carlos_galano]

Hi

We are reseller and we have a new customer with virtual appliance of wsa, my question is: what is the SKU for support for this virtual appliance????

Regards

[Robert Sherwin · Accepted solution]

vWSA would still fall under the SKU for WSA:

SmartNet (example using C170):

SMARTnet 8x5xNBD (SNT)
(CON-SNT-S170-K9)

Bundles:

(WSA-WSE-LIC= ) Cisco Web Security Essentials Provides protection and control of an organization’s web traffic using URL filtering, reputation, and application visibility and control technologies (Web Usage Controls + Web Reputation+ Software Subscription Support); includes license for Web Security Virtual Appliance 

(WSA-WSP-LIC= ) Cisco Web Security Premium Combines URL filtering defense with deep content scanning (Web Usage Controls + Web Reputation + Sophos Anti-malware + Webroot Anti-malware + Software Subscription Support); includes license for Web Security Virtual Appliance 

(WSA-WSM-LIC=) Cisco Web Security Anti-malware Combines Cisco Web Reputation with deep content scanning (Web Reputation + Sophos Antimalware + Webroot Anti-malware + Software Subscription Support); includes license for Web Security Virtual Appliance 

Also may want to check:

http://www.cisco-servicefinder.com/ServiceFinder.aspx

Or contact for help:

http://www.cisco.com/cisco/web/siteassets/contacts/index.html

[carlos_galano]

if the customer has 3 vWSA, i need 3 smarnets or just 1?? as you know the vWSA doesnt have a "valid" serial number

Regards

[Robert Sherwin · Accepted solution]

If it is one customer - they only need to have 1 valid VLN for the vWSA.  They can use that VLN for multiple virtual deployments.