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A problem with with Cisco Jabber 10.5 using wired headsets Jabra Biz 2300

aminedahel
Level 1
Level 1

‎11-06-2014 08:18 AM - edited ‎03-17-2019 04:37 PM

Hi, guys,

 

I got a problem on several customers who are using Jabra Biz 2300 headsets to make calls on Cisco Jabber 10.5, they say that they experience an annoying noise from time to time when they make calls.

 

So, my question: is there a compatibility issue regarding the Cisco Jabber 10.5 and Jabra Biz 2300 headsets.

 

I really appreciate your help, guys.

 

best regards.

 

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3 Replies 3

Anas Abueideh
Level 9
Level 9

‎11-07-2014 12:50 PM

what is your call manager version ?

Anas

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aminedahel
Level 1
Level 1
In response to Anas Abueideh

‎11-10-2014 12:41 AM

The version of the CUCM is 9.1.1

 

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Rene Mueller
Level 5
Level 5

‎04-06-2016 08:40 AM

Hi,

do you still have this problem? Or where you able to fix it? We have a similar problem with jabra uc voice 550 headsets. we are using the integrated jabra dll in jabber. Maybe we have to switch to jabra pc suite (or jabra direct) instead?

Regards

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