11-13-2017 01:07 PM - edited 03-17-2019 07:11 PM
is there a way to add users to a spark room in bulk?
Solved! Go to Solution.
11-14-2017 11:29 AM
Not sure why Karl couldn't access the link above, but should be able to. In any case, please use https://collaborationhelp.cisco.com for the latest information. help.webex.com is no longer maintained.
Karl, you're looking to add users to a space in Spark, right? Power Pack no longer works, as you said. The CSV option above is for adding users to Cisco Spark Control Hub (ie. invite them to use Spark, not add them to a space).
The only built in/native option I know of is to use the web client to add or invite up to 50 users:
11-13-2017 01:12 PM
Have you tried https://sparkpowerpack.com?
11-13-2017 01:34 PM
I did, but for some reason that feature was disabled.
11-13-2017 02:53 PM
Please see this document for more information on adding users to Spark rooms in bulk
Add Multiple Cisco Spark Users with the Bulk CS... | Cisco Cloud Collaboration Help Central
I hope this helps.
Kelli Glass
Moderator for Cisco Customer Communities
11-13-2017 03:11 PM
Hi Kelli:
Thanks for the reply.
A couple of questions:
1) Is this document referring to adding Spark users from a user admin standpoint or connecting users to a Spark Team or Spark room. ( I actually need to do the 2nd scenario).
2) I opened the document and clicked on the link in the document, but when I try to login I get a message stating that I am not authorized. How do I get access?
Thanks,
Karl
**edited by moderator to remove contact information
11-13-2017 04:12 PM
Karl,
You may need to be a Spark administrator to access that.
When you say the feature was disabled - in reference to the spark power pack - did you contact support for help? If you look under "resources" in the upper right corner or that page, you'll see more information about support contacts and help.
11-14-2017 11:29 AM
Not sure why Karl couldn't access the link above, but should be able to. In any case, please use https://collaborationhelp.cisco.com for the latest information. help.webex.com is no longer maintained.
Karl, you're looking to add users to a space in Spark, right? Power Pack no longer works, as you said. The CSV option above is for adding users to Cisco Spark Control Hub (ie. invite them to use Spark, not add them to a space).
The only built in/native option I know of is to use the web client to add or invite up to 50 users:
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide