09-24-2014 03:00 PM - edited 03-17-2019 04:30 PM
So someone calls the main inbound line and reaches auto attendant, enters the user extension and is transferred.
Deskphone shows the called party, Jabber client shows "Voicemail is calling you" . Once the call connects it shows the actual calling party correctly.
Is this a limitation of the Jabber software? I've seen the same issue with UCCX inbound calls and was never able to resolve it. Anyone know if there is a way to fix this?
Solved! Go to Solution.
09-25-2014 10:59 PM
There is a service parameter in CUCM to determine if you get the original calling party number, or the name you have for your VM ports.
09-25-2014 10:59 PM
There is a service parameter in CUCM to determine if you get the original calling party number, or the name you have for your VM ports.
10-03-2014 07:33 AM
Thanks for your answer.
More specifically it was under Clusterwide Parameters - Device Phone
Display Original Calling Party Number when transfer from Unity.
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