Call History preserved in J4W even after complete reinstall ?!?

[tenaro.gusatu.novici]

J4W 9.6 worked fine on XP machine for almost a month (I made few calls in both directions). Today I uninstalled Cisco Jabber application, deleted "C:\Documents and Settings\Administrator\Application Data\Cisco\Unified Communications" directory (with all subdirectories), confirmed there is no more "C:\Program Files\Cisco Systems\Cisco Jabber" folder and rebooted XP operating system. Then I installed J4W 9.6.1 and logged in with same credentials I used before and I can see complete call history, even calls that I made 20 days ago?!?

Is there any other folder that J4W is using, apart from the ones I mentioned above?

[eccmattscott]

You have to delete

This folder

C:\Users\%username%\AppData\Local\Cisco\Unified Communications\Jabber

and/or

this folder

C:\Users\%username%\AppData\Roaming\Cisco\Unified Communications\Jabber

(this is a Win7 box paste, but you get the idea)

[Oscar Chavarraia · Accepted solution]

On XP:

C:\Documents and Settings\User\Local Settings\Application Data\Cisco\Unified Communications\Jabber

Hope it helps!