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Can't access /admin on new JabberGuest deployment

richard Beck
Level 1
Level 1

I just stood up my first JabberGuest server. I have given the device its static ip by modifying its network.config file and reboot. I can ping and ssh into the box. However, I can't access the admin interface via https.

 

What am I missing? I am sure its something simple.

 

Thanks

RB

5 Replies 5

mrmccann
Cisco Employee
Cisco Employee

Hi Richard,

Are you getting an error or other information back when you try to access the admin interface?  As long as you are using the URL as specified in the docs it should just come up.

Mike

I am accessing https://xxx.xxx.xxx.xxx/admin and I receive a Error Connection Refused in Chrome.

 

I'm not quite sure what is going wrong here.  Are you able to bring up the Jabber Guest web client?

(https://xxx.xxx.xxx.xxx/call/xxxx).

No, I cannot. 

I viewed the running services and I see Jabber Guest running on 8000, I also see Tomcat- as running.

I did a netstat -tuplen and received the following

tcp        0      0 :::8443                     :::*                        LISTEN      0          10740      1182/java
tcp        0      0 ::ffff:SERVERIP:5060      :::*                        LISTEN      0          10807      1182/java
tcp        0      0 ::ffff:127.0.0.1:8005       :::*                        LISTEN      0          10810      1182/java
tcp        0      0 ::ffff:SERVERIP:5061      :::*                        LISTEN      0          10809      1182/java
tcp        0      0 :::8009                     :::*                        LISTEN      0          10742      1182/java

 

 

Any ideas?

 

Disclaimer - I'm a novice linux user.

 

I rebuilt the VM and all is well.