cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
568
Views
5
Helpful
2
Replies

Can't edit System Call Handler on CUC

Carlos_EJR
Level 1
Level 1

Hi everyone,

I'm trying to configure an AA on Cisco Unity, but when I create a System Call Handler and go to "Edit" to upload the Greetings, it does not work. The edit menu does not display the regular options that always do, just seems that the option is selected but nothing happen. I never worked with this particular CUC server, I don't know if it's a version issue or something like that.

Please find atached an image of the problem.

Hope that you can help me.

Thanks!

1 Accepted Solution

Accepted Solutions

Gregory Brunn
Spotlight
Spotlight

What version of CUC are you running?

Have you tried firefox or any other browsers?

Are you sure your browsers is compatible?

Also check your CPU usage on CUC I have see the application not act correctly if CPU resources are to highly utilized. 

View solution in original post

2 Replies 2

Gregory Brunn
Spotlight
Spotlight

What version of CUC are you running?

Have you tried firefox or any other browsers?

Are you sure your browsers is compatible?

Also check your CPU usage on CUC I have see the application not act correctly if CPU resources are to highly utilized. 

Hi Greg.

 

The resources were being highly used. I cleaned the processes and got a window to restart the server and it worked just fine.

 

Thank you!

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: