Cisco Jabber for windows 9.6 Directory connection

[Oronzo Lezzi]

Hello to everybody,

when I start my Jabber for Windows I have an error connection for Directory Connection (LDAP)

I cannot understand why . The LDAP server isreachable

This is my jabber-config.xml

<?xml version="1.0" encoding="utf-8"?>
<config version="1.0">
<Client>
    <jabber-plugin-config>
        <browser-plugin>
                <page refresh="true" preload="true">
                <tooltip>Cisco</tooltip>
                <icon>http://www.cisco.com/web/fw/i/logo.gif</icon>
                <url>www.cisco.com</url>
                </page>
        </browser-plugin>
    </jabber-plugin-config>
</Client>
<Directory>
    <ConnectionType>1</ConnectionType>
    <PrimaryServerName>xxxxxx</PrimaryServerName>
    <ServerPort1>389</ServerPort1>
    <UseWindowsCredentials>0</UseWindowsCredentials>
    <UseSSL>0</UseSSL>
    <UseSecureConnection>0</UseSecureConnection>
    <ConnectionUserName>xxx</ConnectionUserName>
    <ConnectionPassword>xxxx</ConnectionPassword>
</Directory>
<Phone>
<DeviceAuthenticationPrimaryServer>xxxx</DeviceAuthenticationPrimaryServer>
<TftpServer1>xxxx</TftpServer1>
<CTIServer1>xxxxx</CTIServer1>
</Phone>
<Policies>
    <EnableVideo>true</EnableVideo>
    <EnableSIPURIDialing>true</EnableSIPURIDialing>
    <Screen_Capture_Enabled>true</Screen_Capture_Enabled>
    <Video_Disabled>false</Video_Disabled>
    <File_Transfer_Enabled>true</File_Transfer_Enabled>
    <Disallowed_File_Transfer_Types>.exe;.msi;.rar;.tar</Disallowed_File_Transfer_Types>
</Policies>
<Options>
    <Set_Status_Away_On_Inactive>true</Set_Status_Away_On_Inactive>
    <Set_Status_Inactive_Timeout>20</Set_Status_Inactive_Timeout>
    <StartCallWithVideo>false</StartCallWithVideo>
</Options>
<Policies>
<Disallowed_File_Transfer_Types>.exe;.msi</Disallowed_File_Transfer_Types>
</Policies>

[Jaime Valencia · Accepted solution]

If that really is the WHOLE content of your .xml, you can only have one policies tab, and you don't have the closing </config> bracket

[Oronzo Lezzi]

Hello Jaime,

thanks for your answer. I change the XML and now it works !