cisco jabber windows video

[jack samuel]

Dears,

Below is the setup

HO

2 nos' CUCM

2 no's CUP ( Default cluster)

user: User A, User B cisco jabber registered to CUCM in HO

User A and User B are assigned to default cluster

Branch

2 nos' CUCM

2 no's CUP ( Branch Cluster) but publisher is from default cluster

User: User C  cisco jabber registered to CUCM in Branch

User C is assigned to branch cluster

When user A is calling to User B they can see the video on call and they can share the desktop everything seem fine,

PROBLEM:

When User A or B is calling to User C they can't see each other video, the test is on the same Laptop of user A and User B.

Thanks

[Jaime Valencia]

Have you checked CAC allows video calls??

[jack samuel]

Dear Jaime,

Can you elaborate more how can i check this, as you are being the CSC expert your proper explanation will help more towards success.

Thanks

[Jaime Valencia]

Not a lot to explain, check your CAC configuration to make sure you're allowing video calls, check your regions and locations, do they allow enough BW for video calls???

[jack samuel]

Dear Jaime,

Thanks for the reply, I have configured 784 for video bandwidth for regions and in location unlimited for video as i have plenty of bandwidth, I have not tested yet because i have configured remotely.

But i have a doubt from port blocking perspective,what is the video port used between the J4W video call, I m following the below link for jabber ports but i dont see any information for video ports, please correct me if i m wrong the video port ranges are same of RTP as per the screenshot from sip profile.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_7/JABW_BK_C4C679C9_00_cisco-jabber-for-windows-97/JABW_BK_C4C679C9_00_cisco-jabber-for-windows-97_chapter_01.html#CJAB_RF_P3DE6354_00

[jack samuel]

Dear experts

Awaiting your replies

Thanks