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Scott64433
Beginner

Cisco WebEx extension causing Crash

Hi all

Chrome is crashing with this error:  "Cisco WebEx Extension has crashed. Click this balloon to reload extension"
Clicking does nothing.  Have removed and reinstalled Chrome and got the same result.  Cannot access Settings or Extensions in Chrome to remove the extension.  I just get the same page again.
Have found and deleted the extension under: C:\Users\username\AppData\Local\Google\Chrome\User Data\Default but no joy

Help!  :)

 

1 ACCEPTED SOLUTION

Accepted Solutions
Scott64433
Beginner

I found out this isn't an extension issue

 

There is an issue with the latest version of Google Chrome (78.0.3904.70) that causes it to crash. Hopefully Google will fix this soon, but a simple fix, other than rolling back the version, is to rename the exe file to something else.  Eg: chrome1.exe

 

The exe is under C:\Program Files (x86)\Google\Chrome\Application

View solution in original post

2 REPLIES 2
webex
Beginner

I have this issue as well since an hour ago.

If I right click on the chrome desktop and select properties - compatibility and set it to run as windows 8.. seems to work again, but not a great fix..

Scott64433
Beginner

I found out this isn't an extension issue

 

There is an issue with the latest version of Google Chrome (78.0.3904.70) that causes it to crash. Hopefully Google will fix this soon, but a simple fix, other than rolling back the version, is to rename the exe file to something else.  Eg: chrome1.exe

 

The exe is under C:\Program Files (x86)\Google\Chrome\Application

View solution in original post

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