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Darren Goulden
Beginner

CMS dual-homed call SfB on-prem, issues with focus channel not dropping

Hey,

 

Hoping someone has either had this issue and knows a fix or can replicate it.  When a CMS call is removed from a SfB meeting the focus channel remains and we have to manually disconnect it from CMS.

 

Here is the call scenario, Skype user starts a meeting using the 'Meet Now' button in the Skype client and invites the CMS space into the meeting, a/v, chat & focus channels are connected on CMS, Skype user removes the CMS call by right clicking on the participant and pressing 'Remove from meeting', in the CMS logs we can see the BYE for the a/v & chat channels from Skype but nothing for the focus channel until we manually remove it on the CMS webUI.  This is causing an issue as the user cannot invite CMS back into the call until we manually disconnect the focus channel.

 

Does anyone else have this issue?  Versions below

CMS 2.2.8

Skype 2015 Feb 2017 CU

 

This is a new issue, was working fine previously but we've had a few recent environment changes, CMS+ version and Lync>Skype servers so we're trying to find what has caused it.

 

Thanks!

1 REPLY 1

Hi, did you find resolution to that problem?

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