Creating Multiple Jabber Application Dial Rules

[Sean Grubb]

I'll try to be as straight about this as possible:

Running Jabber for Windows v10.6.7

I have created an application dial rule that affixes a 9 to the front of 10 digit numbers when calling from the Jabber client (clicking the green call button or typing in a 10 digit number to call) so that calls will successfully go out of the network.

I need to also have a dial rule that when calling another employee within the network, it changes to a 4 digit extension so that the receiver will be able to see who it is instead of a 10 digit number. Example: John Smith calls Jane Smith through the Jabber client. When he calls her, the popup on her screen doesn't show that John is calling from extension 1234, it shows that she is getting a call from 706-777-1234.

Is there a way to do this that won't conflict with each other?

Thanks in advance.

[Dennis Mink · Accepted solution]

Try to add translation patterns to cucmto strip the 9XXXXXXXXX back to XXXX so a lookup based on 4 digits takes place

[Sean Grubb]

Sorry this took so long to get back to you. This definitely helped and worked. Thanks so much!