Greetings everyone,
Context:
Publisher with release 11.5.1000; End users configured; Test cases conducted with Cisco IP 8845
I have three Cisco 8845. Two without any users associated, and a third one with EM enabled and a user logged in.
Devices configured with a maximum number of calls equal to1;
User is configured with MLPP authorization pin and authorization level; User is associated with device profile; Device profile configured with MLPP domain, MLPP indication on, MLPP preemption Forceful;
All phones with and without users are being successful in selecting PrecLevel softkey and choosing any level to make a call; Precedence calls hierarchy and preemption work correctly;
Enterprise MLPP domain is defined;
PROBLEM:
None of the devices prompts an MLPP authorization window asking for credentials after choosing a level. No MLPP authentication/authorization is performed. Users are overtaking their MLPP authorization level by using any level.
OBJECTIVE:
Only devices with associated MLPP enabled users are able to make MLPP calls, while being submitted to the MLPP authorization check window before making a call, preferably without Feature access codes.
TROUBLESHOOTING:
I reviewed every configuration; Checked for service parameters to enforce this check. MLPP is working, it just isn't validating users' MLPP authorization level.
Thank you for your support!
