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CUE scripting syntax and funcioning

dgonzalez1
Level 4
Level 4

Hello, I have to develop a script for a CUE IVR Application. The wellcome annuncement says "If you know the extension, dial it, or dial 1 for XXXX or 2 for YYYY". The extension numbers are five digits long. If I configure the Get Digit String with an input Length of 5, what will happend if a caller just press numbers 1 or 2 (one digint long)? Will it wait for the timout and then take this number or will it fail because it waits for five digits? The announcemnt doesn't say to press "#" for terminating the input, so most caller won't do that.

Second, in the case it doesn't fail, how could I check if the input is and extension or not? Is there something like "If lengh(variable) == 5 Then"? I tried that but I got an error with identifir Length.

Do you think there is a way to resolve that?

 

Thank you,

Diego.

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