Collaboration Applications

Hello everybody,I have recorded a presentation session in Webex as .wrf file.I have followed all the instructions and even made a bit of troubleshooting to start the conversion of the file to a WMV format that I can convert further to MP4.Unfortunate...

A customer has a Jabber Directory Integration with LDAP. From the Jabber search, he should be able to search users by various other LDAP Attributes. The feature generally works (e.g. he can search for a City, and it will show him all users that have ...

HiI have CUCM 14.5I need to add DECT third parti device : 25 DECT base station and 14 DECT phoneI will like to know how many A-FLEX-NUPL-E (NU On-Premises Calling Enhanced) I needDo I need39 A-FLEX-NUPL-E for DECT base station + DECT phone or25 A-FLE...

HiI am planning a Unity Connection migration for a customer using the Cobras export / import on a Unity connection system currently running Version 9.1.2.12901-3, but will be migrating to Version 14 This existing system  is vintage but still under co...

Hi Guys, I am trying to add dropdown on Login Screen on ECE Chat in Kiwi Template. Dropdown is coming, but it not showing options under drop down on Chat window. Can you please help.

Hey!  We installed a Room Kit Mini a few months ago and love it. Great product.  We just installed our first Room Kit Plus this week. We were surprised that the Plus didn't come with the USB feature that the mini did. The USB pass-through is such a h...

Hi all,i have read CMS (v3.1) end CUCM (v12.5) deployment guide, but still need some confirmation about the environment i'm going to configure for a customer.The overall architecture is very simple, and is made of:- CUCM cluster v12.5 on BE6K- CMS-VM...

We are using IM & Presence 12.5.1.  I know that it supports message archiving to a PostgreSQL database and integration with 3rd party compliance services, like Verba recording, but I've never had to set it up. I'm being asked if these features can in...

Hi all,i'm reading about Mediated Deployment Model and it says: "For completely disconnected customer who do not have internet connection from their network, they can do file upload and download".Can you please share documentation on how to to this s...

is there a way to limit the end user access to only PIN Resets via PCA ?I would like end users to have the option of resetting their PIN but not allow access to notification devices.

Dears, I discovered recently that Cisco Prime for collaboration is end of sale and Cisco attendant console is end of sale also, does anyone know what is the replacement for these solutions?? Thanks Mohammed Ragheb

Hello, I have to develop a script for a CUE IVR Application. The wellcome annuncement says "If you know the extension, dial it, or dial 1 for XXXX or 2 for YYYY". The extension numbers are five digits long. If I configure the Get Digit String with an...

Hello together,since my customer upgraded from CUCM/IMP 11.5.(1)SU6 to 11.5.(1)SU8, we will get this strange unreadable messages in the message logfile on CUCM.Customer use syslog and so get informed about this. Jul 5 07:26:48 TP560006 local1 3 : ¼...

I have found some documentation for Jabber Voice 9.1 from Cisco that states "...When you dial an emergency number, such as 911, 999, or 112 from an iPhone, Cisco Jabber invokes the native Phone application to make the call over your mobile network." ...