Hello, I'm troubloshooting an issue where there is no ringback for incoming calls. The callflow is: PSTN -->(SIP)--> CUBE --> IVR --> (Enter extension XXXX) ---> CUCM ---> (Extension XXXX) While the extension is ringing there is no ringback for the c...

Hello, my customer needs a script for a post call survey that generates a custom report with the results of the survey. It is already done and works fine using the post call treatement feature. The problem is that the customer needs that to be used e...

Hello, we had a voice gateway running a virtual service until it was down. The problem was the pper supply, we replaced it and the router came back up and running but now we can not list or activate the viertual-services. This is the outpuf of the co...