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Syed Akbar Ali
Beginner

CWMS 2.0 Deployment give the "Error:216 Remote host did not respond "

Dear Support,

When I tried to install / Deploy CMWS 2.0 for the 50 users .

During Deployment its give the  "Error:216 Remote host did not respond " and when I check VM Console its

Showing below message for the  users IRP and WebEx user admin.

IRP : "Waiting for a connection from the admin Virtual Machine "

on the webpage webex deployment   " webx.yy.com.kw/Deployment?passphrase=KATEMEWX " at the end its give the  "Error:216 Remote host did not respond "  as attached file.

During  deployment private virtual machines for  50 users admin , 50 users IRP does it depended first to deployed IRP or WebEx admin or we can deployed any one  first.

So Please advice and find the attached snapshots to review further.

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keglass
Rising star

This community does not provide technical support and is not staffed with technical support experts. I recommend you post this and future technical support questions to the Cisco Support Community (https://supportforums.cisco.com/index.jspa) where our Cisco technical support experts provide assistance. Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance.

We do encourage you to participate in the Cisco Collaboration Community and to also join our Cisco Customer Connection program!  In the community, we encourage your discussion/sharing around collaboration topics and Cisco Collaboration Solutions, including business and IT requirements, industry trends, process, culture/organization issues, how collaboration can be used to transform businesses, vendor selection, adoption, training, architecture, licensing, and product features/functionality. If you are a customer or partner, you can also join the Cisco Customer Connection program to be eligible for member-only events and influence product direction.

We hope to hear from you again.

Kelli Glass

Moderator for the Cisco Collaboration Community

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