We are the in process of upgrading our CWMS environment from 2.8 to 4.0. Currently, we are running Productivity Tools 2.82.7000.1199. The release notes for CWMS 4.0 state that the Webex Meetings Desktop Application replaces the WebEx Meeting application and Productivity Tools.
Are the Productivity Tools compatible with CWMS 4.0? Or do we need to push an update to all users after/during the upgrade?
I upgraded our test environment about 4 weeks back and have yet to deploy the new desktop app. We are running the same Productivity Tools version that you are running with the CWMS environment upgraded to 4.0MR1 and have yet to run into any issues. We plan on upgrading our 2000 user MDC deployment in a couple weeks, then deploying the new desktop app a few weeks after.