05-24-2013 02:55 AM - edited 03-17-2019 03:16 PM
Hello,
We have a CUCM 8.6 with some partitions where extension can be the same.
For exemple Partition 1 can have Extension 1560 and Partition 2 the same.
On Jabber, we receive a call from User1 that have extension 1560, DisplayName of the caller can be the user2 from the partition2.
Is there a way to solve this issue?
Many thanks in advance,
Sébastien
CUPS version is 8.6.4
05-24-2013 08:56 PM
Changing the dialplan to have unique extension kn a cluster.
I had the same issue n also had approx 4 months of ongoing tac case with escalations to dev team of jabber.
Fonal solution is to have unique extension in a cluster. Jabber does this resolution either from microsoft ad (if integrated) or from cucm end users.
Sent from Cisco Technical Support iPhone App
06-04-2013 11:32 PM
Thanks for feedback!
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