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Enabling the Hunt Group & Pickup Tab for Jabber iPhone and Android

SamedOrdek1709
Level 1
Level 1

Hello,

 

I use Jabber for Windows and Phones in my environment. I have activated hunt group & pickup for windows following jabber-config.xml commands:

 

<Policies>

   <EnableCallPickup>true</EnableCallPickup>

  <EnableGroupCallPickup>true</EnableGroupCallPickup>

  <EnableOtherGroupPickup>true</EnableOtherGroupPickup>

  <EnableHuntGroup>true</EnableHuntGroup>

</Policies>

 

But I need activate pickup for mobile phones. How can I do this? Thank you so much.

 

PS. All devices in the same pickup group.

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

Hunt group features supported by the Cisco Jabber clients:

 

Features

Mobile Clients

Desktop Clients and Cisco Jabber Softphone for VDI

Log in to hunt group and log out of hunt group

Not supported

Supported

Call, answer, and decline

Supported

Supported

 

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_7/cjab_b_feature-configuration-for-jabber-127/cjab_b_feature-configuration-for-jabber-127_chapter_011.html#JABW_RF_H9935755_00

 

EnableCallPickup
Applies to Cisco Jabber for desktop clients.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_7/cjab_b_parameter-reference-guide-jabber-127.pdf

 

 

 

 

 

HTH

java

if this helps, please rate

View solution in original post

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Hunt group features supported by the Cisco Jabber clients:

 

Features

Mobile Clients

Desktop Clients and Cisco Jabber Softphone for VDI

Log in to hunt group and log out of hunt group

Not supported

Supported

Call, answer, and decline

Supported

Supported

 

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_7/cjab_b_feature-configuration-for-jabber-127/cjab_b_feature-configuration-for-jabber-127_chapter_011.html#JABW_RF_H9935755_00

 

EnableCallPickup
Applies to Cisco Jabber for desktop clients.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_7/cjab_b_parameter-reference-guide-jabber-127.pdf

 

 

 

 

 

HTH

java

if this helps, please rate

Thank you so much!