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Extend & Connect with Jabber for Windows

s.lehmann
Level 1
Level 1

Hi,

i´m trying to configure Jabber for Windows 9.1.3 and CUCM 9.1.1a for extend and connect.

I have done this before in a Lab at CiscoLive.

So i think i have done all steps.

When i configure the E&C number in the CTI remote device, the remote destination is ringing, but in the Jabber Selection Box for the E&C Number i do not see it.

Jabber-extend-3.jpg

When i set the E&C Number manually in Jabber, it creates a remote destination on my CTI Device in the same manner i have done before.

With the difference i can see it in Jabber.

Jabber-extend-2.jpg

jabber-extend-1.jpg

But whatever i dial, no call is initiated.

Inbound calls are o.k., i can do a hold, but no transfer...

It looks like a dialplan issue, but im 100% sure the device has access to all nessecary route patterns...

Any ideas?

Regards

Steffen

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