12-24-2015 02:09 PM - last edited on 03-25-2019 08:55 PM by ciscomoderator
Hello,
We are using Cisco Jabber version 10.5.2.
How can we view old chats and search complete chat history with keywords?
12-24-2015 05:11 PM
If server side logging is an option use that with Post gres SQL or Oracle and you can archive as much as you want. Client side there are hacks like this but will not have TAC support
12-27-2015 05:35 PM
Thank you Srinivasan! Our requirement is that client need to pull up history or search through history which can go all the way to day 1.
Can you kindly advise on this requirement?
12-27-2015 06:14 PM
Look at server side logging but you may need to either look at your own custom wrapper to search easily or third party tools like the two below. There maybe others you can search
http://blog.verba.com/comparing-jabber-im-compliance-options/
http://blog.verba.com/instant-message-compliance-for-cisco-jabber/
StoneScribe Instant Message Archiving for Cisco Jabber | Donoma Software
Srini
01-12-2016 04:01 AM
Dear Srini
Our client wants jabber chat rooms and persistent chat but they also want chat history to be deleted as soon as the conversation is terminated.
They are using cucm 11.x and postgresql.
Please suggest.
01-14-2016 12:26 PM
You will find a lot of information regarding chat history storage and deletion in the Cisco Support Community. Please refer there for more help.
Thank you for participating in the community.
Kelli Glass
Moderator for Cisco Customer Communities
08-29-2016 11:29 AM
In addition to Verba and Stonescribe, Actiance also offers Vantage:
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