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Cisco Employee

How to disable spark video calls when on mobile data on iPhone

Is it possible to disable Spark on iPhone from defaulting to Video when you are not on wifi. I was in the car the other day when I had a spark call, I answered using the cars hands free and it went into a video call. This made it very difficult to interact as the quality was poor due to the bandwidth being used, also I don't want Spark to hammer my data allowance and as I was driving it was not posable to interact with the phone to disable video.

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Advisor

No and it’s one of the features that I have also requested for many months it is being considered

Thanks

Srini

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Thank you Srini for you quick response, lets hope this one gets address.

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