J4W 10.5.1 and In a Meeting broken

[Jason Aarons]

We have a Jabber for Windows 10.5.1 user who’s Jabber client shows “In a Meeting” when his calendar is clear. I looked in outlook if he has multiple calendars which he did not, when he logs into Jabber his status shows as “available” for around 15 seconds before changing to “In a meeting”. If I clear the local Jabber CSF folders it still displays the same behavior.

Where does Jabber get its free / busy status from? The local PC or a server side integration?

IMP 10.5.1

[Jason Aarons]

To elaborate further in CCMAdmin > User Settings > User > Service Settings we DO NOT have a checkmark in include meeting information in Presence (requires Exchange gateway

That would imply it's the Jabber client to Outlook 2010 MAPI client getting calendar info, correct?

[Tapan Dutt]

If it is not server side then Jabber locally pulls Meeting information over MAPI connection. You need 2 things on a PC for In a meeting status to work.

- Option checked on Jabber for Outlook under options > integration 

- MS outlook installed on PC. 

Tapan