J4W 10.5.2 Policy <ctiwindowbehaviour> set to Never, dosen't work

[skirk1983]

Hi all

I've have set the policy <ctiwindowbehaviour> to Never in J4W 10.5.2. However Jabber dosen't set the setting to Never.

Here is a copy of my xml file:

<?xml version="1.0" encoding="utf-8"?>
<config version="1.0">
 <Client>
  <Persistent_Chat_Enabled>true</Persistent_Chat_Enabled>
 </Client>
 <Directory>
  <DirectoryServerType>EDI</DirectoryServerType>
  <DisableSecondaryNumberLookups>0</DisableSecondaryNumberLookups>
  <UseSSL>1</UseSSL>
  <MinimumCharacterQuery>2</MinimumCharacterQuery>
  <SearchBase1>OU=Brugere,DC=ted,DC=com</SearchBase1>
  <HomePhone>otherHomePhone</HomePhone>
  <OtherPhone>otherHomePhone</OtherPhone>
  <PhotoUriSubstitutionEnabled>true</PhotoUriSubstitutionEnabled>
  <PhotoUriSubstitutionToken>sAMAccountName</PhotoUriSubstitutionToken>
  <PhotoUriWithToken>http://172.16.100.89/da/sAMAccountName.jpg</PhotoUriWithToken>
  <PhoneNumberMasks>+457|+## #### ####|+452|+## #### ####</PhoneNumberMasks>
 </Directory>
 <Options>
  <StartCallWithVideo>false</StartCallWithVideo>
  <Start_Client_On_Start_OS>true</Start_Client_On_Start_OS>
  <DockedWindowVisible>false</DockedWindowVisible>
  <Set_Status_Away_On_Inactive>true</Set_Status_Away_On_Inactive>
  <Set_Status_Inactive_Timeout>10</Set_Status_Inactive_Timeout>
  <AllowUserCustomTabs>false</AllowUserCustomTabs>
  </Options>
 <Presence>
  <PresenceServerAddress>srv-ucs-ps.int.dragsted.com</PresenceServerAddress>
 </Presence>
 <Policies>
  <ctiwindowbehaviour>Never</ctiwindowbehaviour>
  <Screen_Capture_Enabled>true</Screen_Capture_Enabled>
  <File_Transfer_Enabled>false</File_Transfer_Enabled>
  <Disallowed_File_Transfer_Types>.exe;.msi;.rar;.zip;.mp3</Disallowed_File_Transfer_Types>
  <EnableAccessoriesManager>true</EnableAccessoriesManager>
  <UserDefinedRemoteDestinations>true</UserDefinedRemoteDestinations>
  <EnableBFCPVideoDesktopShare>false</EnableBFCPVideoDesktopShare>
  <EnableP2PDesktopShare>false</EnableP2PDesktopShare>
 </Policies>
 <Voicemail>
  <VoiceMailService_UseCredentialsFrom>phone</VoiceMailService_UseCredentialsFrom>
 </Voicemail>
</config>

CUCM: 8.6.2.22900-9

CUPS: 8.6.5.13900-2

Any ideas?

Best regards

Kristian 

[Nagajothi Thangapandian · Accepted solution]

Hi Kristian,

This feature will work only in jabber deskphone mode. Have you tested this in deskphone mode of jabber?

Regards

[skirk1983]

It works. I just had to delete old config files in appdata.

Thanks.

Best Regards and Merry Xmas.

Kristian