08-16-2013 01:23 AM - edited 03-17-2019 03:28 PM
Hi
We are using jabber win 9.2.2 build 3217. In the global jabber-config.xml, I have a line for checking for updates:
<UpdateUrl>http://xx.com/jabber/update/update.xml</UpdateUrl>
In the update.xml i have this:
<LatestBuildNum>3217</LatestBuildNum>
<LatestVersion>9.2.2</LatestVersion>
We have been using J4W since version 9.0.2, and when a new version is ready to be installed, the update.xml file is updated with the new version and build, all this has been ok.
Now I want to install the new 9.2.3 version. I update the update.xml file:
<LatestBuildNum>4417</LatestBuildNum>
<LatestVersion>9.2.3</LatestVersion>
When i user start J4W, it crashes, and are asking to generate a crash report. When I then change the update.xml file with the original, all is ok:
<LatestBuildNum>3217</LatestBuildNum>
<LatestVersion>9.2.2</LatestVersion>
I have attached a fulldump.dmp file, can somone help?
regards Paal
Solved! Go to Solution.
08-16-2013 08:02 AM
Hi Paal,
this is a known issue: CSCui46778 - J4W crash with jabber-update.xml upgrade from 9.2.2 to 9.2.3/.
Regards,
Nebojsa
08-16-2013 08:02 AM
Hi Paal,
this is a known issue: CSCui46778 - J4W crash with jabber-update.xml upgrade from 9.2.2 to 9.2.3/.
Regards,
Nebojsa
08-18-2013 11:16 PM
thanx a lot
regards
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