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s.lehmann
Beginner

Jabber 9.2 Failback from TCP 5222 to TCP 443

Hi all,

if i check the deployment guide for J4W i see that it supports failback to https, if XMPP (TCP 5222) is not available.

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_2/JABW_BK_C9731738_00_jabber-windows-install-config_chapter_010.html#JABW_RF_P3E0FDE4_00

We have noticed that the feature is not available in our cloud based deployment.

Do i have to enable eny specific setting in Webex Connect Admin?

Any other experiences?

Steffen

3 REPLIES 3
coflaher
Cisco Employee

This only occurs if port 5222 is blocked. Is this blocked in your environment?

One of us does not understand the feature.
Of course is 5222 blocked, because I want to see jabber doing a fail back to https.

Do I misunderstand the fail back?

Sent from Cisco Technical Support iPad App

Yes, if port 5222 is blocked, its will failover to BOSH 443.

This is not recommended though and port 5222 should be opened/

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