04-30-2013
07:11 AM
- last edited on
03-25-2019
08:50 PM
by
ciscomoderator
Hi all,
if i check the deployment guide for J4W i see that it supports failback to https, if XMPP (TCP 5222) is not available.
We have noticed that the feature is not available in our cloud based deployment.
Do i have to enable eny specific setting in Webex Connect Admin?
Any other experiences?
Steffen
05-01-2013 07:59 AM
This only occurs if port 5222 is blocked. Is this blocked in your environment?
05-01-2013 02:14 PM
One of us does not understand the feature.
Of course is 5222 blocked, because I want to see jabber doing a fail back to https.
Do I misunderstand the fail back?
Sent from Cisco Technical Support iPad App
05-02-2013 05:31 AM
Yes, if port 5222 is blocked, its will failover to BOSH 443.
This is not recommended though and port 5222 should be opened/
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