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Jabber 9.6 contacts don't have any telephone number

g.seignobosc
Level 1
Level 1

Hello,

I try to set up BDI connection for Jabber 9.6 on iPhone.

We use Call Manager 9.1 and IM&Presence 9.1

I put the Jabber 9.6 cop file on CUCM

I put my jabber-config.xml on / directory of TFTP server.

On Jabber, I can't call my contacts. When I see the profile, there is only the name, and no phone number.

There is just only discussion and delete contact that available.

How to set up phone numbers on Jabber 9.6 ?

I can add screenshot or my XML config file if it needs.

Thanks for your help in advance.

Gregory

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

If you can't see the phone info, I'd check your directory integration, that's the source for all the info that is displayed on Jabber.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hello,

You can see below my jabber-config.xml that apply to Jabber 9.6 for iphone :

jabber-config-xml-ios.png

Is it correct ?

How to check if the configuration file apply to my Jabber client ?

Thanks for your reply