Jabber Application for iPad

[emmatodd1]

Hi,

Does anyone know of any issues when using Cisco Jabber for iPad? I have a client who is struggling to log in, he can log on fine when using a Windows machine.

Regards,

Emma

[Nagajothi Thangapandian]

Hi Emma,

TAB device is configured in CUCM?

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/10_5/CJAB_BK_D6497E98_00_deployment-installation-guide-ciscojabber/CJAB_BK_D6497E98_00_deployment-installation-guide-ciscojabber_chapter_0110.html#JABP_TK_CD731185_00

using the same devicename? If you still face issues, it is better to analyze Problem report.

To collect Problem Report:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/iOS/10-5/QSG/JABI_BK_QB2F22FC_00_quick-start-guide/JABI_BK_QB2F22FC_00_quick-start-guide_chapter_01.html#JABI_TK_S79621CA_00

Regards

[emmatodd1]

Thank you for your reply, I found a user guide, my client was selecting the wrong account, he was selecting 'Jabber Video for TelePresence' instead of 'Telepresence Video Communication Server'.

The client is using Jabber for iPad with our new Cloud meeting rooms and unfortunately I did not have an iPad to try it myself.

Thanks again!

Emma

[Jaime Valencia]

Which Jabber??? There are 2 options for iPad