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Jabber: Can't find some persons / a few contacts appear offline

Hello,

we have to problems in all Jabber versions, on any device:

Trouble 1: Jabber can't find quite a few persons

Jabber can search in our LDAP, respectively Active Diretory, with the user "ciscouc". This user has full rights to search in the hole directory. But some peopke are not searchable, although I can find each person over a ldap browser.

The persons are also Jabber users, so I can find them on our cup-server, but not in the jabber clients....

 

Trouble 2: Jabber shows some people offline, although I know that this persons are online.

This error is really surprising, because jabber shows not always the same personen offline. It is different from user to user.

I think it's the same reason as the first error.

 

For your help, in advance thank you so much.

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