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Jabber can`t recording by mediasense

IsenLin
Level 4
Level 4

Jabber can recording in intranet by mediasense server.

But it can`t recording in the external network.

Call meanger will callback a call...but i can`t pickup.

The expressway search history had shown. 

How can I do?

Isen Lin
1 Accepted Solution

Accepted Solutions

christoph.hable
Level 1
Level 1

Does it work internally from Jabber client when you call SampleVideo@<mediasense-hostname> ?

I am not sure if Mediasense can handle the TLS session. SRTP is for example not supported.

Did you also verify configured codecs?

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1 Reply 1

christoph.hable
Level 1
Level 1

Does it work internally from Jabber client when you call SampleVideo@<mediasense-hostname> ?

I am not sure if Mediasense can handle the TLS session. SRTP is for example not supported.

Did you also verify configured codecs?