Jabber cannot Call - Integration with CUCM/AD

[Hasan Abdullah]

Dear all,

I installed CUCM 9.1.1 and CUPS 9.1.1 with Jabber client 9.0.1.

when I run Jabber on a joined domain PC (login with AD username and password), there are no problem with the calling ability.

But when I try to use a non-join domain PC (I am using VPN to connect to office network and using my personal PC), only the chatting feature that are available. I cannot loggin to phone accounts and cannot make any calls with my Jabber client.

Should I use UDS integration with AD?

Thanks,

Hasan

[skomazec]

Hi Hasan,

Can you take a look on this thread:

https://supportforums.cisco.com/message/3914353#3914353

If you still have problem connecting, can you try with newer version of Jabber?

Regards,

Srdjan

[Jaime Valencia]

If you don't see the device as registered on CUCM, I'd think this is more a routing issue when you're on VPN.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk