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Jabber Capf certificate intermitently not working

Pavel Herc
Level 1
Level 1

Hi 

I would ask you if somebody has faced following issue. 

 User has the Jabber with the soft phone function enabled. Few times a week he gets following error : 

The trustworthy certificate list is not snychronized with the TFTP server. Please contact your system administrator." (pic1)

Error code in the Jabber is : CJ:109:3 (pic2)

IN the Cert mgr in windows I can find the CAPF certificate which is valid (pic3)

 

The interesting is that after the Cisco jabber process is killed in the task manager and user logs back in , the error disappears and everything works fine for few days again.

 

Have anyone faced such issue?

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