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Jabber click to call outlook windows XP

acolmagro
Level 1
Level 1

Hi,

I have a client with windows XP and outlook 2007. 

I have installed jabber 9.6 with CUCM9.1 and the clik to call doesn't works.

 

it's open widows modem windows instead of calling the number.

 

 

 

 

 

I found that but it didn't resolved my problem

 

https://supportforums.cisco.com/discussion/11518666/jabber-cannot-click-dial-outlook

 

Thank you for your help

 

Pierre

1 Reply 1

essamfathy
Level 1
Level 1

I faced the same issue, the fix for me was to make sure all applications are closed (install right after a reboot) right click on the installer and select run as an administrator.