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Jabber Client Error CJ:1000:1005

MPK IT
Level 1
Level 1

Error code:  CJ:1000:1005

Severity: Error
Error Description: The services can not be searched automatically. Click Advanced Settings to search manually.

Jabber is working normally but this error occurs every few hours.
Someone an Idea?

 

Thanks for Helping

3 Replies 3

MPK IT
Level 1
Level 1

To solve the problem, the SRV records internally on yourdomain.com domain (Split DNS) > see picture
for _cisco_uds set the Communications Manager Publisher and Communications Manager Subscriber
for _cuplogin set the Presence Publisher

I don’t believe cuplogin is required any more. 

 

But yes if all your resolvers don’t return these records the client will fail to operate. It does periodic discovey while it is running too which can produce some interesting results if your domains do not line up (say if you were trying to have a service domain that isn’t your voice domain because you have single zone DNS) 

pqueued
Level 1
Level 1
Add this to your jabber-config.xml

<ServiceDiscoveryExcludedServices>WEBEX</ServiceDiscoveryExcludedServices>