There's ... too much to explain in a forum post here. I would recommend you discard the VG, grab an ATA 190/191/192 which should be far more straight forward to connect to the system. We have run TTY on G711u on those and they work just fine. ipTTY software program works well as well to replace that acoustic couple hardware. ... View more

Jabra makes (or made) the Handset 450 that is a DECT wireless handset, designed primarily for UC applications.   I have no idea if it works with the Cisco 8851/8861 over USB, though I believe it does work with Jabber.   In some cases such as these we've looked at some of the over-the-ear headsets , or Jabra Speak speakerphones. Depends on the office environment. ... View more

This is my guess:   That service reports the RIS DC information from each server in the cluster. What you see in the administrative UI is an amalgam of the status of the device with the most recent state displayed. If the phones registered to the pub, then failed to the sub, you'd see UnRegistered from the publisher, and Registered from the subscriber, and you'd have to sort the response to see which is which.It moves to UnKnown eventually once it has nothing to say about that device.         ... View more

How is the call supposed to get to the trigger otherwise? The trigger should be a DN that appears on the CTI Route Point, which itself needs to be reachable from the trunk inbound. You should be able to dial that number if it is a PSTN number ignoring the toll free. If that works, then it is your toll free provider who is not forwarding, or you can debug from your PSTN inbound and see where it is getting hung up an failing. The UCM shouldn't play any recording back to you on the phone so that's coming from somewhere else hopefully. ... View more

It doesn't paginate as far as I am aware.   I just call list and iterate a search of a, b, c, etc . I don't think you can just put % but you can put a% - this is distinct from A%. ... View more

Don't expose the UCM to the public internet ? ... View more

You can enable accounting or similar but it has a CPU impact . RADIUS is one option as it cannot send CDR to the UCM, but in a later version only CMR. There is a call establishment rate type SNMP OID , but it’s not specific to which peer if you have many. That’s as far as I’ve gone with it, the ISR G2 is far more sensitive to this sort of thing and will tank the CPU than Id thought ... View more

I would also like to know , as the disconnect supervision is not great on these and it has a delay after the circuit is closed. ... View more

When you remove and re add a device by MAC , RIS status is shown in the CCMAdmin page. So, rejected (device type, security, etc) is shown. That’s based on the MAC previously as seen not necessarily as it is for the present configuration, as you’ve seen by waiting for a registration attempt ... View more

You need to provide more information about what you expect to happen, and what is happening.   "It boots up" doesn't explain anything, the phone is supposed to boot up after being reset to default. ... View more

James, We order the CP-8832-POE for this which is a grey rectangular brick that plugs into the Ethernet, and has a USB-C jack. It comes with a USB-C cable to connect to the phone. I worry that the brick will get lost when moving the phone around and have ordered a spare but it is what it is. >From my internal documentation: The Cisco 8832 can be powered from PoE, which is the recommended model to minimize daisy chains, and the number of cables. Order part CP-8832-POE= (stocked) for the PoE / USB-C power adapter, with USB-C cable. Part CP-8832-PWR= only provides power for use with Wi-Fi connectivity (not used, not stocked). Part CP-8832-ETH= (not stocked) allows for Ethernet with external AC power. I remember taking a minute to try and figure out what these do. As far as European power, it's possible that the wall part that comes with the ETH and PWR models (or the worldwide, the data sheet makes some comment about this) is a switching supply that takes the clip on pins to work with whatever locale the power is ordered in. The ATAs I believe are like this. The data sheet says "compatible with 802.3af and 802.3at" which is not really a good way to describe the device. I have a couple powered by the POE brick now, it reads as a Class 3 budgeting for 13.9W with CDP. Power detail shows it's drawn 9.0 peak and 7.0 idle but I don't know how much they've been used or at what volume level. I think you'd do just fine with the -POE part. Adam ... View more

It says something about pick one of the options when you order the non spare part. If you pick that part on CCW it asks you to configure it with a power source. The spare doesn’t come with any power adapter like you note, and the unit has only USB-C so we are back to boxes and bricks to power these, even with PoE. That’s for sure unexpected if you don’t read closely. ... View more