jabber client for android cant pool cnf xml files from tftp servers-"cannot communicate with servers"

[shohamshalom]

Hi guys,

i need asap help here!

topology:

IT USER+domain - x4073550@mail.tel-aviv.gov.il

device on cucm manager- BOTSHOHAMS

servers:

5 cucm managers (ver 11.0.1-22900)-14   128.193.70.1 / 128.193.70.2 / 128.193.70.3 / 128.193.70.4 /  128.193.70.5 

3 tftp servers -  128.193.70.1 / 128.193.70.2 / 128.193.70.4

2 cups (ver 11.0.1-11900)  128.193.70.8 / 128.193.70.9

expressway c- (ver x 8.7.3)  128.193.70.12

expressway e- (ver x 8.7.3)  172.17.7.4 / 172.17.7.20

exp e have 2 legs (Internal/ external) on dmz environment.

sip connection between servers (exp c e ) is active both side.

all cert install..

all dns resolve is fine.

i attach log file from my android cell phone to rewiew...the error massege is "cannot locate server.check your server address.if the problem persist contact your system administrator.

TK

shoham

[Jaime Valencia]

I'll assume this is over MRA, if so, you need to review not only the PRT, you need to review logs from EXP-E and EXP-C to find the root cause.

If you need immediate assistance to solve this, you probably want to open a TAC.

[shohamshalom]

Hi

the issue was fix....security team issues on the dmz vlan configuration...

all good now!

shoham