11-19-2014 12:53 PM - edited 03-17-2019 04:39 PM
Hi all,
I have a problem with jabber for everyone with CUCM and CUCM IM in 10.0.1
On CUCM IM when i go to System/Presence Topology i can see users with correct IM adress like 100@cisco.com but on Jabber clients when i search an user and i want to add him in contacts i can't because his adress IM is set to jdoe@cisco.com although as mentioned before settings on IM server is correctly set.
However if I add manually 100@cisco.com it's works.
Thanks for help.
11-25-2014 01:51 AM
Nobody for help?
11-27-2014 12:06 AM
Actually it searches in Directory URI fields in end user configurations. If you have Directory URI set to jdoe@cisco.com it will search by email. Change it and it should work.
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